PRIVACY POLICY

Patara Olive Oil values your privacy and is committed to protecting your personal data. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its protection.

1. Information We Collect

When you place an order or register with us, we collect the following personal information:

  • Contact Information: Name, phone number, email address, and billing address.

  • Order Details: Product details, order history, and delivery address.

  • Payment Information: Credit card or payment method details (handled securely via third-party payment processors).

  • Communication History: Any messages or communications exchanged between us (including emails or contact form submissions).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfil your orders, including delivering products, issuing invoices, and providing customer support.

  • Communication: To send order confirmations, shipping updates, and promotional information (only if you’ve opted in).

  • Improvement of Services: To enhance our offerings, website, and customer experience by understanding your preferences.

  • Compliance: To comply with legal obligations, such as tax and regulatory requirements.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal data, including:

  • Encryption: Sensitive information is encrypted during transmission via SSL (Secure Sockets Layer).

  • Access Control: Only authorized personnel have access to your personal information.

  • Third-Party Processors: We work with trusted third-party payment processors, and your payment information is securely stored with them.

4. Sharing Your Information

We will never sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners for the following reasons:

  • Shipping & Delivery: We may share your name and address with delivery carriers to fulfil your order.

  • Payment Processors: Payment information is shared with third-party providers to process transactions securely.

  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or other legal process.

5. Cookies

We use cookies to enhance your user experience. Cookies are small files stored on your device that allow us to track your preferences and improve site functionality. You can disable cookies in your browser settings if you prefer not to have them stored.

6. Your Rights

Under the GDPR and other applicable data protection laws, you have the following rights:

  • Access: You have the right to request access to your personal data that we hold.

  • Correction: You can request corrections to any inaccurate or incomplete data.

  • Deletion: You can request the deletion of your personal data, subject to certain legal restrictions.

  • Opt-Out: You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please review this page regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

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